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Technical Information PDF Print E-mail

ACT! 2010 System Requirements
Details for minimum system requirements for ACT! 2010 including scalability recommendations and operating system compatibility matrix.

ACT! by Sage 2010: Delivering on Usability and Productivity
Overall, ACT! was rated as most efficient with on average 17% higher productivity than competitors. Notably, the same tasks take 25% longer to complete in Microsoft Dynamics® CRM and 37% longer using Salesforce.com

ACT! 2010 and Microsoft Office Integration
This Whitepaper details ACT! integration with core Microsoft Office applications, including Microsoft Word, Microsoft Excel®, Microsoft Outlook®, as well as Internet Explorer®. It explores how ACT! users can leverage the power of both ACT! and Microsoft Office when integrated together.

ACT! by Sage and Social CRM - Part 1
This whitepaper helps to address the following questions on your mind: Would you like to learn how social media can benefit your business?

ACT! Reporting and Data Access Methods
This whitepaper discusses the technical aspects of the ACT! reporting and data access methods.

Factors That Affect ACT! Performance for Individual Users
This whitepaper examines the factors that affect ACT! application performance for the individual user.

Scalability Results for ACT! Premium Solutions
This whitepaper provides performance and scalability test results and hardware recommendations to deliver a cost effective and positive end-user experience.

ACT! Architecture, Customization, and Integration
This whitepaper discusses the ACT! product family architecture, deployment methods, customization, and integration capabilities with other products and is intended for IT managers or system administrators who want to better understand the underlying platform and capabilities.

Keys to a Successful ACT! by Sage Deployment
This whitepaper explores various deployment scenarios possible with ACT! solutions.

ACT! Security Model
ACT! centralizes and manages business-critical contact information for organizations of every size. Data security can be enforced at the database level, the feature level, the record level, and the field level.

ACT! Synchronization Architecture
This whitepaper provides an overview of the ACT! sync model, including a description of the key features, abilities, and concepts.

Using ACT! Premium in Microsoft® Terminal Server or Citrix® Presentation Server Environments
The whitepaper explores the benefits of deploying ACT! Premium through Terminal Services, outlines deployment requirements and recommendations, and provides installation and performance tips.

Managing Customer Relationships: The Choice Between What's Cheap and What Works
Authored by Aberdeen, this research document will examine the benefits of free and paid CM solutions for small-to-medium sized businesses.